Privacy Policy
Last updated: July 2026
Immiknow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website immiknow.global and use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Your full name, email address, phone number, and country of residence, provided when you submit a consultation request or contact us.
- Service Preferences: Information about the services you are interested in, such as identity planning, enterprise globalization, overseas resettlement, or global real estate.
- Communication Data: Any messages or inquiries you send to us through our contact forms or email.
- Technical Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website, collected automatically through cookies and similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your consultation requests and provide the services you have inquired about.
- To communicate with you regarding our services, updates, and relevant information.
- To improve our website, services, and user experience.
- To comply with legal obligations and protect our legal rights.
- To prevent fraud and ensure the security of our website.
3. Legal Basis for Processing (GDPR)
For users located in the European Economic Area (EEA), we process personal information under the following legal bases:
- Consent: When you voluntarily provide your information through our forms.
- Legitimate Interests: To operate and improve our business and services.
- Legal Obligation: To comply with applicable laws and regulations.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Service Providers: Trusted third-party vendors who assist us in operating our website and conducting our business, under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Consultation request data is typically retained for a period of 3 years from your last interaction with us.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data ("right to be forgotten").
- Restriction: Limit how we process your data.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests.
- Withdraw Consent: Withdraw previously given consent at any time.
To exercise these rights, please contact us at info@immiknow.global.
7. International Data Transfers
As a global organization with offices in multiple jurisdictions, your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.
8. Cookies
Our website uses cookies and similar tracking technologies. Please refer to our Cookie Policy for detailed information.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: info@immiknow.global
Address: Global Headquarters, Hong Kong, China